SATO E series Service Manual

Table of Contents
SATO M-10e TT/DT Printers Service Manual
PN 9001098
Rev. A
ii
Section 5. Mechanical Adjustments Page
1 Overview ........................................................................................... 5-1
2 Timing Belt Adjustment ..................................................................... 5-2
3 Head Facing Adjustment (Print Balance) .......................................... 5-3
4 Print Head Front and Rear Alignment (Print Balance) ...................... 5-4
5 Ribbon Tension Adjustment (Part 1 ................................................... 5-5
Ribbon Tension Adjustment (Part 2) .................................................. 5-6
Section 6. Replacement Procedures ........................................................
1 Overview ............................................................................................ 6-1
2 Steps Prior to Some Procedures....................................................... 6-2
3 Replacing the Print Head TT/DT ....................................................... 6-4
4 Replacing the Timing Belt ................................................................. 6-6
5 Replacing the Platen Roller............................................................... 6-7
6 Replacing the Feed Roller................................................................. 6-8
7 Replacing the LC/Keyboard PCB ...................................................... 6-9
8 Replacing the Main Circuit Board...................................................... 6-10
9 Replacing the Interface PCB ............................................................. 6-12
10 Replacing the Power Supply ........................................................... 6-13
11 Replacing the Stepper Motor........................................................... 6-15
12 Replacing the Fuse(s) ..................................................................... 6-17
13 Replacing the EEPROM.................................................................. 6-19
14 Replacing the Ribbon PCB.............................................................. 6-20
15a Replacing the Pitch Sensor (SEN2 PCB) (Gap Sensor) ............... 6-21
15b Replacing the Pitch Sensor (SEN1 PCB) (Eye-Mark Sensor)....... 6-22
16 Replacing the Label Penetrating Sensor (SEN3 PCB).................... 6-23
17 Replacing the Ribbon Sensor (CSEN PCB) TT Unit ....................... 6-24
18 Replacing the Cutter Unit ................................................................ 6-25
Section 7. Factory Resets
1 Overview ............................................................................................ 7-1
2 Factory Settings/Test Print ................................................................ 7-2
3 Clear Head Counters......................................................................... 7-3
4 Clear Cutter Counters ....................................................................... 7-4
5 Clear EEPROM .................................................................................. 7-5
6 Sample Test Prints ............................................................................ 7-6
Section 8. Troubleshooting
1 Overview ............................................................................................ 8-1
2 Check List.......................................................................................... 8-2
3 The IEEE 1284 Parallel Interface ...................................................... 8-4
4 The RS232C Serial Interface ............................................................ 8-5
5 The Universal Serial BUS (USB)....................................................... 8-6
6 The Lan Ethernet Interface................................................................ 8-6
7 Error Signals...................................................................................... 8-12
8 Error Screens .................................................................................... 8-13
9 Troubleshooting Tables..................................................................... 8-17
10 Head Pattern Examples .................................................................. 8-20
11 Hex Dump Diagnostic Labels .......................................................... 8-22

SATO E series Specifications

General

Print Method	Thermal Transfer / Direct Thermal
Max. Print Speed	6 ips (inches per second)
Max. Print Width	4.09 inches (104 mm)
Interfaces	USB, Ethernet
Media Type	Labels, Tags, Ticket
Ribbon Length	Up to 984 ft (300 m)
Power Supply	AC 100-240V, 50/60 Hz
Print Resolution	203 dpi