SATO E series Service Manual

PN 9001098
Rev. A
8-13
SATO M-10e TT/DT Printers Service Manual
Section 8. Troubleshooting
Machine Error Screen
Cause: Defective Board
Solution: Replace Board
Warining Sound: One long beep
External Signal: Machine Error
EEPROM Error Screen
Cause: 1. EEPROM is not installed properly
2. Over writing of EEPROM
Solution: 1. Install EEPROM correctly
2. Replace EEPROM
Warining Sound: One long beep
External Signal: Machine Error
Parity Error Screen
Cause: 1. Does not match requirment of interf RS232C
2. Cable is not connected correctly
Solution: 1. Confirm correct interface and match
requirement
Warining Sound: Three short beeps
External Signal: Machine Error
Overrun Error Screen
Cause: 1. Does not match requirment of interf RS232C
2. Cable is not connected correctly
Solution: 1. Confirm correct interface and match
requirement
Warining Sound: Three short beeps
External Signal: Machine Error
Framing Error Screen
Cause: 1. Does not match requirment of interf RS232C
2. Cable is not connected correctly
Solution: 1. Confirm correct interface and match
requirement
Warining Sound: Three short beeps
External Signal: Machine Error
Buffer Over Screen
Cause: 1. Data exceeds receiving buffer.
2. Does not match the interface protocol. (Control
signal or data is ignored and host data is sent).
Solution: 1. Correct the host program so not to exceed the
receiving buffer.
2. Change the host program until it matches the
interface protocol.
Warining Sound: Three short beeps
External Signal: Machine Error
MACHINE ERROR
Buffer over
EEPROM ERROR
PARITY ERROR
overrum ERROR
framing ERROR
8.8 Error Screens

SATO E series Specifications

General

Print Method	Thermal Transfer / Direct Thermal
Max. Print Speed	6 ips (inches per second)
Max. Print Width	4.09 inches (104 mm)
Interfaces	USB, Ethernet
Media Type	Labels, Tags, Ticket
Ribbon Length	Up to 984 ft (300 m)
Power Supply	AC 100-240V, 50/60 Hz
Print Resolution	203 dpi