SATO E series Service Manual

SATO M-10e TT/DT Printers Service Manual
PN 9001098
Rev. A
8-14
Section 8. Troubleshooting
Error Screens
Head Open Screen
Cause: 1. Head is not locked
2. The micro switch used for head opening
and closing needs adjusting or is defective.
Solution: 1. Lock the head
2. Replace or adjust the micro switch
Warining Sound: Three short beeps
External Signal: Machine Error
Paper End Screen
Cause: No paper
Solution: Load the paper properly
Warining Sound: Three short beeps
External Signal: Paper End
Ribbon End Screen
Cause: 1. No ribbon
2. Run out of ribbon
3. Ribbon slit sensor does not match
Solution: 1. Set ribbon correctly
2. Clean and adjust the ribbon delivery route.
3. Adjust the ribbon slit sensor level
Warining Sound: Three short beeps
External Signal: Machine Error
Sensor Error Screen
Cause: 1. Paper jam
2. Sensor level does not match
3. Type of sensor does not match
Solution: 1. Clean and adjust the paper delivery route.
2. Adjust the sensor level
3. Set the sensor to match the paper
Warining Sound: Three short beeps
External Signal: Machine Error
Head Error Screen
Cause: Out of head
Solution: Replace the head
Warining Sound: Three short beeps
External Signal: Machine Error
head open
paper end
ribbon end
sensor ERROR
head ERROR

SATO E series Specifications

General

Print Method	Thermal Transfer / Direct Thermal
Max. Print Speed	6 ips (inches per second)
Max. Print Width	4.09 inches (104 mm)
Interfaces	USB, Ethernet
Media Type	Labels, Tags, Ticket
Ribbon Length	Up to 984 ft (300 m)
Power Supply	AC 100-240V, 50/60 Hz
Print Resolution	203 dpi