SATO E series Service Manual

PN 9001098
Rev. A
8-15
SATO M-10e TT/DT Printers Service Manual
Section 8. Troubleshooting
Error Screens
Card Reader/Write Error Screen
Cause: 1. Out of card
2. Retrieve unregistered number
3. Card not formatted
4. Conduct registration for card processing
Solution: 1. Insert the card
2. Confirm the host program
3. Format the card
4. Remove the card protect
Warining Sound: One long beep
External Signal: Machine Error
Card Low Battery Screen. (Check during startup and
when using)
Cause: The battery in the card is exhausted
Solution: Replace the battery inside the card. Then
reformat and register the card because the
data inside the card is lost.
Warining Sound: One long beep
External Signal: Machine Error
Card No Battery Screen. (Check during startup and
when using)
Cause: No battery inside the card
Solution: Replace the battery inside the card. Then
reformat and register the card because the
data inside the card is lost.
Warining Sound: One long beep
External Signal: Machine Error
Cutter Error Screen
Cause: 1. Paper jam at cutter side
2. Cutter slit is not operating properly
Solution: 1. Clean the cutter
2. Clean the cutter sensor
Warining Sound: Three short beeps
External Signal: Machine Error
cardr/werror
cardlowbattery
cutter ERROR
cardnobattery

SATO E series Specifications

General

Print Method	Thermal Transfer / Direct Thermal
Max. Print Speed	6 ips (inches per second)
Max. Print Width	4.09 inches (104 mm)
Interfaces	USB, Ethernet
Media Type	Labels, Tags, Ticket
Ribbon Length	Up to 984 ft (300 m)
Power Supply	AC 100-240V, 50/60 Hz
Print Resolution	203 dpi