PN 9001098
Rev. A
8-15
SATO M-10e TT/DT Printers Service Manual
Section 8. Troubleshooting
Error Screens
Card Reader/Write Error Screen
Cause: 1. Out of card
2. Retrieve unregistered number
3. Card not formatted
4. Conduct registration for card processing
Solution: 1. Insert the card
2. Confirm the host program
3. Format the card
4. Remove the card protect
Warining Sound: One long beep
External Signal: Machine Error
Card Low Battery Screen. (Check during startup and
when using)
Cause: The battery in the card is exhausted
Solution: Replace the battery inside the card. Then
reformat and register the card because the
data inside the card is lost.
Warining Sound: One long beep
External Signal: Machine Error
Card No Battery Screen. (Check during startup and
when using)
Cause: No battery inside the card
Solution: Replace the battery inside the card. Then
reformat and register the card because the
data inside the card is lost.
Warining Sound: One long beep
External Signal: Machine Error
Cutter Error Screen
Cause: 1. Paper jam at cutter side
2. Cutter slit is not operating properly
Solution: 1. Clean the cutter
2. Clean the cutter sensor
Warining Sound: Three short beeps
External Signal: Machine Error
cardr/werror
cardlowbattery
cutter ERROR
cardnobattery
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