8015416/ZPN2/2017-09-08 • © SICK AG • Subject to change without notice 123
Operating instructions Distance measuring device DL100 – CANopen®
Troubleshooting
Display Meaning / possible causes Troubleshooting
eLevel Current damping value is below the warning
threshold. The warning threshold depends
on the distance between measuring device
andreector.→ For recommended damping
values, see page 32, Table 4.
• Clean external lens surfaces like the
reectorandthelens.
• Decrease the distance between the
measuringdeviceandthereector.
• Use a distance measuring device with a
higher range.
→ See page 126, chapter 14.2.
eTemp The internal device temperature is outside of
the permissible range.
→ For the permissible ambient temperature,
see page 128, chapter 14.9.
• Check ambience temperature, improve
ventilation if applicable.
• Shield against radiation heat, e.g. shade
the measuring device in case of direct
solar irradiation.
• Use device with heating at low ambient
temperatures.
• Use cooling housings for high ambient
temperatures.
Table 76: Error messages
12.4 Return
Forecientprocessingandquickdeterminationofcauses,includethe
following in your return:
• Information on a contact
• A description of the application
• A description of the error that occurred
12.5 Disposal
Observe the following items for disposal:
• The distance measuring device must not be disposed of in the house-
hold waste.
• Dispose of the distance measuring device according to the respective
country-specicprovisions.
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