Display Possible cause Remedy
The device is receiving
no me
asured values
within a range of at least
90° (maximum measur‐
ing range of 29.9 m)
and is therefore not
detecting any obstacles
present there, for exam‐
ple building walls.
b
F
or correct functioning of the safety laser
scanner, always ensure that measured values
are received within a range of 90°; this range
can be moved as required within the scan
range.
Device is dazzled
b
Check whether the device is being dazzled by
an external light source, e.g., headlight,
infrared light sources, stroboscopic light, sun
etc.
b
If necessary, re-mount the device.
Temperature error. The
oper
ating temperature
of the device is outside
the permitted range.
b
Chec
k whether the device is being operated as
per the permissible ambient conditions.
Invalid configuration of
t
he EDM
b
Chec
k that the machine-side EDM is con‐
nected correctly.
The addresses of both
t
he host device and the
guest device may have
been set to guest.
A device connected via
EFI or the connection to
the device is defective
or disrupted.
b
R
emove the jumper on the host device.
b
Check the connected device and the connec‐
tion to this device.
Undervoltage of the sup‐
pl
y voltage
b
Chec
k the power supply unit and the connect‐
ing cables.
There is a short-circuit
be
tween the input for
the control switch for
restart or reset and
another input or output.
b
Chec
k the wiring for cross-circuits.
Input signal for a non-
de
fined monitoring case
b
Chec
k the path of the vehicle.
Or:
b
Check the operating process of the monitored
machine or system.
b
If necessary, check the configuration of the
monitoring cases using the CDS.
Incorrect sequence
when s
witching the mon‐
itoring cases
Incorrect operation of
the control inputs
b
Chec
k the operation of the digital control
inputs.
TROUBLESHOOTING 10
8010948/ZA21/2020-06-18 | SICK O P E R A T I N G I N S T R U C T I O N S | S300
117
Subject to change without notice
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