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ERROR CODE and TROUBLESHOOTING
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[E020] Stop jam at the fuser transport sensor
PFC board • Connector check (CN500, CN511)
• Harness check
• Board check
Replace parts Remarks
Fuser transport sensor
LGC board
ADU board
PFC board
Fuser unit
Classification Error item
Paper transport jam The trailing edge of the paper does not pass the fuser
transport sensor after its leading edge has reached this
sensor.
Check item Measures
Fuser transport sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[2]/[C], 03-
[COPY]ON/[5]/[F])
• Connector check
• Harness check
LGC board • Connector check (CN309)
• Board check
ADU board • Connector check (CN491, CN497)
• Board check
PFC board • Connector check (CN500, CN511)
• Board check
Drive unit, Rollers • Gear check
• Roller check
Replace parts Remarks
Fuser transport sensor
LGC board
ADU board
PFC board
Rollers
Check item Measures