e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[E091] Motor on time-out jam
SYS board • Connector check (SYS board -IMG board) (CN135)
• Page memory check
• Board check
IMG board • Connector check (IMG board -SLG board) (IMG board -
LGC board) (CN422, CN423, CN424)
• Harness check
• Board check
LGC board • Connector check (CN319, CN320)
• Harness check
• Board check
HDD • Connector check
• HDD check
Page memory Check if the page memory is correctly connected to the
connector on the SYS board.
Replace parts Remarks
SYS board
IMG board
LGC board
HDD
Page memory
Classification Error item
Other paper jam The equipment does not operate normally because
abnormality occurred on an interface between the SYS board
and engine firmware.
Check item Measures
Other • Check if there is any paper in the equipment. Remove it if
there is.
• If the error still occurs, check the following.
Power Check if the error is cleared by turning the power OFF and
then back ON.
SYS board • Connector check (SYS board -IMG board) (CN135)
• Board check
IMG board • Connector check (IMG board -SLG board) (IMG board -
LGC board) (CN422, CN423, CN424)
• Harness check
• Board check
LGC board • Connector check (CN319, CN320)
• Harness check
• Board check
HDD • Connector check
• HDD check
Replace parts Remarks
SYS board
IMG board
Check item Measures