Customer Service
Returning for Service
EVM Series User Manual
Returning for Service
Visit our website at http://rma.tsi.com and complete the on-line “Return Merchandise Authorization” form
or call TSI at 1-800-680-1220 (USA) or (651) 490-2860, or 001 651 490 2860 (International) for specific
return instructions.
Customer Service will need the following information:
The instrument model number
The instrument serial number
A purchase order number (unless under warranty)
A billing address
A shipping address
Use the original packing material to return the instrument to TSI. If you no longer have the original
packing material, seal off any ports to prevent debris from entering the instrument and ensure that the
display and the connectors on the instrument front and back panels are protected. This instrument is
very fragile and must be packed in a manner appropriate for a precision instrument.
Calibration
The EVM Series and TSI field calibrator devices should be examined regularly by the factory. An annual
calibration is recommended. (see Service Department above.)
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