April 2010
2-44
Phaser 3635MFP/WorkCentre 3550
17-700 to 810, 17-900
Status Indicator RAPs
17-700 to 810 Server Error RAP
17-700 A BOOTP server error has occurred but the automatic assigning of an IP address is
working.
17-710 A BOOTP server error has occurred and the automatic assigning of an IP address is
not working.
17-800 A DHCP server error has occurred but the automatic assigning of an IP address is
working.
17-810 A DHCP server error has occurred and the automatic assigning of an IP address is not
working.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
•Go to GP 4 System Administration Tools. Select Connectivity and Network Setup. Scroll
to TCP / IP Settings. Disable dynamic addressing.
• Switch off, then switch on the machine. Re-enable dynamic addressing.
• If the fault persists, again disable dynamic addressing. Assign a new static IP address.
3550 Checkout
• Switch off, then switch on the machine.
• If the fault persists assign a new static IP address. Go to GP 4 System Administration
Tools. Select Machine Settings, Network Settings, TCP/IPv4, Static/IP Address.
17-900 802.1X Authentication Error RAP
17-900 The 802.1X authentication failed.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. Ensure that the 802.1X EAP type, username and password for the machine authentica-
tion switch and authentication server match.
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