Zebra ZXP Series 3 Service Manual

90 Zebra ZXP Series 3 Card Printer Service Manual P1061317-002
4: Troubleshooting
Troubleshooting Procedures
MECHANICAL ERROR
(continued)
The card feeder feeds two cards
completely onto the feeder.
The card feeder partially feeds the
second card, thereby blocking
flipper operation.
The card feeder does not feed a card.
This may be because two cards are
stuck together or a leading edge
is damaged.
The card feeder does not feed a card;
and it is not due to stuck-together
cards, damaged cards, or cards that
were not fanned.
Calibrate the Card Load Sensor via
the !SAP 1 command. For command
implementation, refer to Tools on
page 46.
The card thickness adjustment should
be closed one or two clicks (one click
at a time).
Remove the card, fan the card stack,
and return the cards to the
card feeder.
The card thickness adjustment should
be opened one or two clicks (one
click at a time).
OUT OF CARDS Check for cards in the card feeder.
Card did not feed.
If no cards present, load cards; then
press the Panel Button for 1 second.
The printing job will restart.
1. Verify that the card thickness
adjustment is set to the thickness of
the cards being used.
2. Fan the card stack to ensure that
cards are not stuck together.
3. Remove the first card in the stack,
and check if the edge is damaged;
discard if it is.
4. Open the card thickness adjustment
one or two detent clicks.
ERROR MESSAGES (printer will not operate)
Problem / Symptom Description or Cause Possible Solution
Note
Note: If the problem persists, contact Technical Support; see Appendix M.

Zebra ZXP Series 3 Specifications

General

Color	No
Card size	54 x 86 mm
Card types	Magnetic stripe (ISO 7811), PVC, PVC Composite, Smart card
Card feeder	Yes
Print technology	Dye-sublimation
Maximum resolution	300 DPI
Print speed (color)	180 card/h
Print speed (monochrome)	750 card/h
Printing media thickness	762 µm
Duplex print speed (color)	140 card/h
Display	LCD
Certification	FCC, CE, UL, CUL
Product color	Grey, White
Internal memory	32 MB
Built-in barcodes	EAN13, EAN8, Interleaved 2/5, PDF417, UPC-A
Total input capacity	100 sheets
Display number of characters	16
Compatible operating systems	Windows
Storage temperature (T-T)	-5 - 70 °C
Operating temperature (T-T)	15 - 30 °C
Storage relative humidity (H-H)	20 - 70 %
Operating relative humidity (H-H)	20 - 65 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Interface	USB
Optional connectivity	Ethernet, USB 2.0

Weight and Dimensions

Weight	5530 g
Dimensions (WxDxH)	201 x 368 x 309 mm