Why doesn't the SMPTE timed sequence run when the timecode is running on my Alcorn Mcbride Controller?
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David SalazarAug 2, 2025
If the Alcorn Mcbride Controller's SMPTE timed sequence isn't running even when the timecode is active, ensure that the sequence is "armed". You can achieve this by using an "arm" command from another sequence, enabling the "autostart" checkbox, or using a trigger.
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Bradley ButlerAug 7, 2025
What to do if "Live Mode" keeps getting disconnected on Alcorn Mcbride V16Pro?
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Arthur WalkerAug 7, 2025
If WinScriptLive keeps disconnecting from "Live Mode" with your Alcorn Mcbride Controller, avoid running both the touch software and WinScriptLive on the same PC simultaneously, as this can cause disconnections. Also, if you're using a wireless Ethernet connection, try switching to a wired connection to resolve intermittent connectivity issues.
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Rachel RobinsonAug 12, 2025
How to fix WinScriptLive when it gets stuck on “verify” when sending a script to Alcorn Mcbride V16Pro?
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jenniferlopezAug 12, 2025
If you are unable to send a script and WinScriptLive remains stuck on “verify” with your Alcorn Mcbride Controller, it could be due to a compact flash card failure or a firewall blocking ports. To address a potential compact flash card failure, remove the compact flash card, save any necessary data to a PC, format it as FAT32, and then use WinScriptLive to create a default CF Card. If it's a firewall issue, connect directly from your PC to the Show Controller, bypassing any router or switch, or adjust your router/switch settings to allow traffic on ports 2638 and 2639 if you're using Ethernet.
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Monica ScottAug 17, 2025
What to do if product file changes don't take effect on Alcorn Mcbride V16Pro?
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Jenna DoughertyAug 17, 2025
If product file changes are not being applied to your Alcorn Mcbride Controller, restart WinScriptLive to ensure it re-reads the file. Additionally, in the "devices" screen window within WinScriptLive, re-select the "version" of the product in the "edit device" settings for your script file.
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Travis SheltonAug 22, 2025
Why doesn't NTP update on my Alcorn Mcbride V16Pro?
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Brenda PittsAug 22, 2025
If you're experiencing issues with NTP updates on your Alcorn Mcbride Controller, ensure that port 123 is allowed to pass through any routers or switches to reach your destination IP or DNS address for NTP. A firewall might be blocking the connection.
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Gregory MorrisAug 27, 2025
What to do if pasting in WinScriptLive copies over the existing row in Alcorn Mcbride Controller?
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ochoaamberAug 27, 2025
When pasting or inserting a new row in WinScriptLive for Alcorn Mcbride Controller, ensure that no other complete rows are highlighted before pasting. If a row is highlighted, it will copy over the existing row.