User's Manual 14. Remote Device Management
Version 4.4.3 201 MP-20x Multimedia Home Gateway
14 Remote Device Management
This chapter provides an overview of the device's remote configuration and management
support. In addition, this chapter describes how to enable and secure remote management,
as well configure the device through SNMP and TR-069.
14.1 Overview
The device is designed to be mass-deployed. One of the keys to guarantee end-user
satisfaction and true toll-quality service in mass field deployment is comprehensive remote
configuration and management capabilities:
Automatic and remote configuration updates
Automatic and remote firmware updates
Remote diagnosis of problems reported by the user
Remote collection of statistical information regarding the quality of the service
Remote notifications of problems in the service
14.1.1 Remote Configuration
By default, the device is provided with factory default settings, which are common to all
gateway devices (except for the MAC address). The factory settings allow the user to
connect to the device's Web interface through the LAN.
By default, the WAN interface is configured for DHCP (i.e., automatically obtains its IP
address from a DHCP server). The default configuration should not include any VoIP
service provider settings (such as a SIP proxy).
In some cases, AudioCodes can ship devices that are pre-configured with some customer-
specific parameters. This set of parameters is usually defined as the new "factory settings"
for the specific customer.
The device's factory default settings and the current configuration running on the device
are stored on the device's non-volatile flash memory. The current configuration can be
remotely updated using several configuration interfaces:
HTTP-based Web server
SNMP
TR-069
Configuration file upload/download