Brother MFC-9330CDW Service Manual

2-83
Confidential
4.2.2 No paper feeding from the manual feed slot
<User Check>
- Check if the paper is loaded into the manual feed slot correctly.
- Check that multiple sheets of paper are not loaded in the manual feed slot.
- Check if the thickness of the paper is 60 to 163 g/m
2
.
- Check whether a paper tray is selected mistakenly as the setting of printer driver.
4.2.3 Double feeding
<User Check>
- Check if the paper is loaded into the paper tray correctly.
- Check that too much paper is not loaded in the paper tray.
- Turn back the paper loaded in the paper tray or change the orientation of the paper by 180
°.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Shuffle the papers and reload them into the paper tray.
Step Cause Remedy
1 Coming off of manual feed
actuator.
Re-assemble the manual feed actuator.
2 Main motor harness connection
failure
Check the main motor harness
connection and reconnect it.
3 Registration front/rear/manual
feed sensor PCB harness
connection failure
Check the registration front/rear/manual
feed sensor PCB harness connection and
reconnect it.
4 Registration clutch failure Replace the registration clutch.
5 Paper feed unit failure Replace the paper feed unit.
6 Main motor failure Replace the process drive unit.
7 Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB ASSY.
8 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Separation pad or separation
roller worn out
Replace the PF kit 1.

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes