2-101
Confidential
■ Unstable color density
■ Hollow print
<User Check>
- Check the machine’s environment. High temperature and high
humidity or low temperature and low humidity conditions can cause this
problem.
- Replace the belt unit with a new one.
- Replace the drum unit or toner cartridge with a new one.
- Replace the waste toner box with a new one.
Step Cause Remedy
1 Dirt on drum unit electrode Clean the electrodes of the main body and
drum unit. (Refer to fig. 2-7 (P2-50) and
fig. 2-8 (P2-51))
2 Dirt on toner cartridge
electrode
Clean the electrodes of the main body and
toner cartridge. (Refer to fig. 2-7 (P2-50) and
fig. 2-8 (P2-51))
3 Dirt on belt unit electrode Clean the electrodes of the main body and
belt unit. (Refer to fig. 2-7 (P2-50) and
fig. 2-10 (P2-53))
4 LED ASSY failure Replace the LED ASSY.
5 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
6 Main PCB failure Replace the main PCB ASSY.
<User Check>
- Check the machine’s environment. High temperature and high
humidity or low temperature and low humidity conditions can cause this
problem.
- Refer to the User’s guide and remove the dirt on the exposure drum
using a cotton swab.
- Replace the drum unit or toner cartridge with a new one.
Step Cause Remedy
1 Dirt in the paper dust cleaning
roller
Remove paper dust attached on the paper
dust cleaning roller.
(Refer to fig. 2-14 (P2-97))
2 Scratch and dirt on fuser unit Replace the fuser unit.
3 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
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Print Specifications
Paper Handling
