Brother MFC-9330CDW Service Manual

2-1
Confidential
CHAPTER 2 ERROR INDICATION AND
TROUBLESHOOTING
1. INTRODUCTION
Troubleshooting is the countermeasure procedures that the service personnel should follow if
an error or malfunction occurs with the machine. It is impossible to anticipate all of the
possible troubles which may occur in future and determine the troubleshooting procedures, so
this chapter covers some sample troubles. However, those samples will help the service
personnel pinpoint and repair other defective elements.
1.1 Precautions
Be sure to observe and follow all the precautions to prevent any secondary problems from
happening during troubleshooting.
(1) Always turn off the power and unplug the power cable before removing any covers or
PCBs, adjusting the machine and so on. If you need to take voltage measurements with
the power switched on, take the greatest of care not to receive an electric shock.
(2) When connecting or disconnecting cable connectors, make sure that you hold the
connector body and not the cables.
(3) Static electricity charged in your body may damage electronic parts.
Before handling the PCBs, touch a metal portion of the machine to discharge static
electricity charged in your body. When transporting PCBs, be sure to wrap them in
conductive sheets.
When replacing the PCBs, put on a grounding wrist band and perform the job on a
antistatic mat. Also take care not to touch the conductor sections on the flat cables.
(4) Follow the warning by all means.
WARNING
Hazard labels as shown below are attached to the machine. Fully understand the
descriptions on the hazard labels and observe them during troubleshooting.
Take extreme care not to remove or damage the hazard labels.

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes