Brother MFC-9330CDW Service Manual

2-107
Confidential
4.7 Troubleshooting of the Toner Cartridge and Drum Unit
4.7.1 New toner not detected
<User Check>
- Be sure to install a new toner cartridge.
4.7.2 Cartridge error (Toner cartridge not detected)
4.7.3 Toner low
(Even though a new toner cartridge is set, Toner low warning remains)
Step Cause Remedy
1 Harness connection failure of
the high-voltage power supply
PCB
Check the high-voltage power supply PCB
harness connection and reconnect it.
2 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 During new toner cartridge
detection, power is turned
OFF or the joint cover ASSY
is opened
Perform toner manual reset. (Refer to "2.1
Toner Manual Reset Function" in Chapter 5.)
2 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Harness connection failure of
the high-voltage power supply
PCB
Check the high-voltage power supply PCB
harness connection and reconnect it.
2 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes