Brother MFC-9330CDW Service Manual

2-86
Confidential
4.2.8 Paper jam
■ Paper jam at paper feed section
<User Check>
- Turn the orientation of the papers loaded in the paper tray by 180°.
- Shuffle the papers loaded in the paper tray and set them in the tray again.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
(60 to 163 g/m
2
for manual feed slot.)
- Check if a label sticks to a roller or the paper transport section.
■ Paper jam at center of transport section
<User Check>
- Turn the orientation of the papers loaded in the paper tray by 180°.
- Shuffle the papers loaded in the paper tray and set them in the tray again.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
(60 to 163 g/m
2
for manual feed slot.)
- Check that the belt unit is properly set.
- Check if a label sticks to a roller or the paper transport section.
Step Cause Remedy
1 Foreign object at the front of the
machine
Remove foreign object. Check if a label
sticks to the side or underside of a part.
2 Paper dust cleaning roller
installation failure
Re-assemble the paper dust cleaning
roller.
3 Registration front actuator that
has come off or that has been
caught
Re-assemble the registration front
actuator.
4 Registration front/rear/manual
feed sensor PCB harness
connection failure
Check the registration front/rear/manual
feed sensor PCB harness connection and
reconnect it.
5 Main motor failure Replace the process drive unit.
6 Feed roller failure Replace the paper feed unit.
7 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Foreign object inside machine Remove foreign object. Check if a label
sticks to the side or underside of a part.
2 Eject actuator that has come off
or that has been caught
Re-assemble the eject actuator.
3 Fuser cover installation failure Re-assemble the fuser cover.
4 Eject sensor PCB harness
connection failure
Check the eject sensor PCB harness
connection and reconnect it.
5 Fuser cover failure Replace the fuser cover.
6 Eject sensor failure Replace the eject sensor PCB ASSY.
7 Fuser unit failure Replace the fuser unit.
8 Main PCB failure Replace the main PCB ASSY.

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes