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Confidential
■ One color spots or dirt
<User Check>
- Check if damp paper is used.
- Refer to the User’s guide and remove the dirt on the exposure drum using a cotton swab.
- Replace the drum unit or toner cartridge with a new one.
<Diameters of rollers and pitches on images>
Step Cause Remedy
1 Scratch and dirt on fuser unit Replace the fuser unit.
2 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Note:
Image defects which occur periodically may be caused by a failure of the rollers.
Use the diameters of the rollers or the pitches which appear in images shown in the table
below to identify the cause of the problem.
No. Part name Diameter
The pitch which
appears in the image
1 Develop roller
Ø 13 mm 24.7 mm
2 Exposure drum
Ø 30 mm 94.2 mm
3 Heat roller of the fuser unit
Ø 21 mm 66 mm
4 Pressure roller of the fuser unit
Ø 25 mm 78.5 mm