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Confidential
4.11.3 Paper jam
■ Paper jam in the ADF cover
<User Check>
- Check whether paper thinner than 64 g/m
2
is used as document.
- Check whether paper shorter than 147.3 mm is used as document.
- Check whether the number of loaded documents exceed 35.
- Check whether the ADF cover is properly closed.
■ Paper jam in the ADF
<User Check>
- Check whether paper thinner than 64 g/m
2
is used as document.
- Check whether paper longer than 900 mm is used as document
■ Paper jam in the ADF paper eject section
Step Cause Remedy
1 Foreign object inside the area
around ADF cover
Remove foreign objects inside the area
around the ADF cover.
2 Coming off of first side
document scanning position
actuator.
Re-assemble the first side document
scanning position actuator.
3 First side document scanning
position sensor PCB harness
connection failure
Check the first side document scanning
position sensor PCB harness connection and
reconnect it.
4 Coming off of document pinch
roller.
Re-assemble the document pinch roller.
5
Document feed roller worn out
Replace the document feed roller ASSY2.
6 First side document scanning
position sensor failure
Replace the first side document scanning
position sensor PCB ASSY.
7 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Foreign object inside ADF
Remove foreign objects inside the ADF.
2 Coming off of second side
document scanning position
actuator.
Re-assemble the second side document
scanning position actuator.
3 Coming off of second side
document hold.
Re-assemble the second side document hold.
4 Second side document
scanning position sensor PCB
harness connection failure
Check the second side document scanning
position sensor PCB harness connection and
reconnect it.
5 Second side document
scanning position sensor
failure
Replace the second side document scanning
position sensor PCB ASSY.
6 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Foreign object ADF paper
eject section
Remove foreign objects paper eject section
the ADF, if any.
2 Coming off of document
ejection pinch roller.
Re-assemble the document ejection pinch
roller.
3 Coming off of document
ejection film.
Replace the document ejection film.
4 Document ejection roller worn
out
Replace the ADF unit.
5 Main PCB failure Replace the main PCB ASSY.