Brother MFC-9840CDW Service Manual

Confidential
1-5
2.2 Error Cause and Remedy
2.2.1 Recoverable Error by User Check
These errors are recoverable by following the message indicated on the LCD or following the
items indicated in User Check
.
Error code 50
Drum End Soon
Replace the drum unit
User Check
- Replace the drum unit with a new one.
- After replacing the drum unit, reset the counter using the control panel on the machine.
(Refer to “2.3 Parts Life Reset Function” in Chapter 2.)
Error code 51
Change Parts
PF Kit MP
Replace the MP paper feeding kit
User Check
- Replace the MP paper feeding kit with a new one.
- After replacing the MP paper feeding kit, reset the counter using the control panel on the
machine.
(Refer to “2.3 Parts Life Reset Function” in Chapter 2.)
Error code 52
Change Parts
PF Kit 1
Replace the T1 paper feeding kit
User Check
- Replace the T1 paper feeding kit with a new one.
- After replacing the T1 paper feeding kit, reset the counter using the control panel on the
machine.
(Refer to “2.3 Parts Life Reset Function” in Chapter 2.)
Error code 53
Change Parts
PF Kit 2
Replace the LT paper feeding kit
User Check
- Replace the LT paper feeding kit with a new one.
- After replacing the LT paper feeding kit, reset the counter using the control panel on the
machine.
(Refer to “2.3 Parts Life Reset Function” in Chapter 2.)

Brother MFC-9840CDW Specifications

General

Print technology	Laser
Maximum resolution	600 x 2400 DPI
Economical printing	Yes
Time to first page (black, normal)	16 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Scan to	E-mail, FTP, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54.5 dB
Custom media sizes	(69.9 - 216mm) - (116 - 406.4mm)
Dimensions (WxDxH)	530 x 539 x 520 mm
Networking features	10/100Base-TX
Wireless technology	IEEE 802.11b/g
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.640 GB
Color all-in-one functions	copy, print, scan
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Security algorithms	LEAP
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort (Win) NewSoft Presto! PageManager (Mac)
Power consumption (PowerSave)	36 W
Power consumption (average operating)	515, 100 W
Package weight	45800 g
Digital sender	No
Maximum duty cycle	3000 pages per month
Market positioning	Business