Brother MFC-9840CDW Service Manual

Confidential
1-4
Error
codes
Problem
Refer
to:
Error
codes
Problem
Refer
to:
85 Tray 1 (T1) is not installed into the
machine.
1-24 B4 Detection error of the scanning area
on the right end
1-30
86 Tray 2 (T2) is not installed into the
machine.
1-24 B5 Detection error of horizontal scanning
edge reduction in scanning area setting
1-31
B6 Detection error of horizontal scanning edge
magnification in scanning area setting
1-3187 Toner cartridge whose color is used
reaches the end of life when
implementing calibration from the
control panel.
1-21
B9 Scanning light adjustment error is
detected.
1-31
88 Paper jam inside the machine 1-23 BB White level data error 1-31
89 Incorrect paper size in duplex printing 1-24 BD Black level data error 1-32
8A Paper jam in Tray 1 (T1) 1-25
8B Paper jam in Tray 2 (LT) 1-25
BE Detection error of scanning starting
edge
1-32
8C Paper jam in MP tray (MP) 1-25 BF Duplex scanning cannot be
implemented due to too long document.
1-32
8E Auto color registration failure when
implementing it from the control panel
1-26
C0 Identification failure for a new toner
cartridge (K)
1-33
8F Sensor sensitivity adjustment failure
when implementing auto color
registration from the control panel
1-26
C1 Identification failure for a new toner
cartridge (Y)
1-33
99 Specified paper size is not supported
for duplex printing (DX).
1-7 C2 Identification failure for a new toner
cartridge (M)
1-33
9B Request on developing bias voltage
adjustment
1-7 C3 Identification failure for a new toner
cartridge (C)
1-33
9C Request on auto color registration 1-7 C4 Tray 2 (LT) plate-up function
malfunction
1-34
C5 EL lamp electrifying failure
1-34
9D Incorrect sensor measurement value
when implementing auto color
registration from the control panel
1-26
C6 Toner cartridge mis-dividing 1-34
C7 Insufficient DIMM memory 1-7
C8 RAM area for secure data full 1-35
C9 Defective DIMM is installed. 1-7
9E Toner cartridge whose color is used
reaches the end of life when
implementing auto color registration
from the control panel.
1-21
CA Excess current to USB device 1-35
A1 Front cover opened 1-27
A2 Document is too long. 1-27
CB Belt unit is not installed into the
machine.
1-35
A3 Document rear sensor is not turned
on when feeding the document.
1-27 CC Fuser unit is not installed into the
machine.
1-36
A5 Fax scanning error
(The first warning only)
1-28 CD Drum unit is not installed into the
machine
1-36
CE Waste toner box is not installed into
the machine.
1-38A6 Fax scanning error
(The second warning that the same
error with A5 occurs again)
1-28
CF Waste toner box full 1-38
A7 Color parameter failure 1-28 D0 –DF Modem error 1-39
AD DMA transfer error 1-28 E0 Program error. (An error occurred in
the ROM checksum.)
1-39
AE FB unit home position sensor is not
turned on.
1-29
E1 Program error. 1-39
E6 NVRAM error on main PCB 1-39AF FB unit home position sensor is not
turned off.
1-29
EB NVRAM reading error on laser unit 1-39
ED Failure of wireless LAN connection 1-40B0 Harness for CCD unit is not
connected correctly.
1-29
EE Wireless LAN is unable to communicate 1-40
EF Incorrect print coverage value 1-40B2 Gain control data level error for CCD
unit scanning.
1-30
F8 Battery connection failure 1-40
B3 Detection error of the scanning area
on the left end
1-30

Brother MFC-9840CDW Specifications

General

Print technology	Laser
Maximum resolution	600 x 2400 DPI
Economical printing	Yes
Time to first page (black, normal)	16 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Scan to	E-mail, FTP, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54.5 dB
Custom media sizes	(69.9 - 216mm) - (116 - 406.4mm)
Dimensions (WxDxH)	530 x 539 x 520 mm
Networking features	10/100Base-TX
Wireless technology	IEEE 802.11b/g
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.640 GB
Color all-in-one functions	copy, print, scan
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Security algorithms	LEAP
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort (Win) NewSoft Presto! PageManager (Mac)
Power consumption (PowerSave)	36 W
Power consumption (average operating)	515, 100 W
Package weight	45800 g
Digital sender	No
Maximum duty cycle	3000 pages per month
Market positioning	Business