Brother MFC-9840CDW - Page 47

Confidential
1-28
Error code A5
Unable to Scan
Remove the original document. Turn the power off, then on again.
Fax scanning error (The first warning only)
Step Cause
Remedy
1 Scanning failure Turn the power switch off and on. Then, try
scanning again.
Error code A6
Unable to Scan
See Troubleshooting and routine maintenance chapter in User's Guide.
Fax scanning error (After the A5 error occurs, the same problem occurs again even though
turning the power off and on.)
Step Cause
Remedy
1 Scanner unit failure Replace the FB unit.
2 Main PCB failure Replace the main PCB ASSY.
Error code A7
Machine Error
Unplug machine, then call Brother.
There is no registration in scanning color parameter data.
Step Cause
Remedy
1 Main PCB failure Replace the main PCB ASSY.
2 CCD unit failure Replace the CCD unit.
Error code AD
Unable to Scan
Remove the original document. Turn the power off, then on again.
DMA transfer error
Step Cause
Remedy
1 Main PCB failure Replace the main PCB ASSY.
2
CCD unit failure Replace the CCD unit.