Confidential
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Error code A1
Cover is Open
Close the Front Cover.
Front cover opened
Step Cause
Remedy
1 Front cover interlock switch
failure
Check the sensor performance following the
procedure described in “Maintenance mode 32”. If
any problem occurs, replace the front cover
interlock switch ASSY.
2 Harness connection failure of
front cover interlock switch
ASSY
Check the harness connection of the front cover
interlock switch ASSY and reconnect it.
3 Part pressing the front cover
interlock switch is broken,
which is provided at the left
side of the front cover inside.
Replace the front door main or front door unit
ASSY.
4 Engine PCB failure Replace the engine PCB ASSY.
Error code A2
Document Jam.
Clear the scanner jam, then press the Stop Key.
The document is too long. (During scanning, 90 cm or longer of a document is detected.)
User Check
- Check if the document is jammed in the ADF. If jammed, remove it.
Step Cause
Remedy
1 Document rear actuator not
operating smoothly or
catching in some position.
Correct smooth operation and that there is no
catching of document rear actuator.
Error code A3
Document Jam.
Clear the scanner jam, then press the Stop Key.
Document rear sensor is not turned on when feeding the document.
User Check
- Check if the document is jammed in the ADF. If jammed, remove it.
Step Cause
Remedy
1 Document rear actuator not
operating smoothly or
catching in some position.
Correct smooth operation and that there is no
catching of document rear actuator.
2 Document rear sensor failure. Replace the document rear sensor.
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