Brother MFC-9840CDW Service Manual

Confidential
1-74
10. OTHERS PROBLEMS
The machine is not turned on, or the LCD indication does not appear.
User Check
- Pull out the power supply cord from the power outlet and leave it for 5 minutes or more.
Then, insert it to the power outlet again and turn on the power supply.
Step Cause Check Result Remedy
1
Harness
connection failure
of LCD panel
PCB
Is the harness of the LCD
panel PCB ASSY
connected correctly?
No Reconnect the LCD
panel PCB ASSY
harness.
2
LCD panel PCB
failure
Is the problem solved
after replacing the LCD
panel PCB ASSY?
Yes Replace the LCD panel
PCB ASSY.
3
LCD panel failure Is the problem solved
after replacing the LCD
panel ASSY?
Yes Replace the LCD panel
ASSY.
4
Low-voltage
power supply
failure
Is the problem solved
after replacing the PS
PCB unit?
Yes Replace the PS PCB
unit.
5
Main PCB Is the problem solved
after replacing the main
PCB ASSY?
Yes Replace the main PCB
ASSY.
The fan does not work.
(Verify the position of each fan referring to “1.4.22 Operational Check of Fans (Function code
78)” in Chapter 5.)
Step Cause
Check Result Remedy
1
Harness
connection failure
of the appropriate
fan
Is the harness of the
appropriate fan connected
correctly?
No Reconnect the harness
of the appropriate fan
correctly.
2
Charge HVPS
PCB failure
Is the problem solved
after replacing the charge
HVPS PCB ASSY?
Yes Replace the charge
HVPS PCB ASSY.
Replace the fuser unit
fan (FU) and air intake
fan (AIR).
3
Low-voltage
power supply
failure
Is the problem solved
after replacing the PS
PCB unit?
Yes Replace the PS PCB
unit. Replace the LVPS
fan (PS).
4
Engine PCB
failure
Is the problem solved
after replacing the engine
PCB ASSY?
Yes Replace the engine PCB
ASSY. Replace the
drum unit fan (OPC).
5
Main PCB Is the problem solved
after replacing the main
PCB ASSY?
Yes Replace the main PCB
ASSY.

Brother MFC-9840CDW Specifications

General

Print technology	Laser
Maximum resolution	600 x 2400 DPI
Economical printing	Yes
Time to first page (black, normal)	16 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Scan to	E-mail, FTP, OCR, USB
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54.5 dB
Custom media sizes	(69.9 - 216mm) - (116 - 406.4mm)
Dimensions (WxDxH)	530 x 539 x 520 mm
Networking features	10/100Base-TX
Wireless technology	IEEE 802.11b/g
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.640 GB
Color all-in-one functions	copy, print, scan
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Security algorithms	LEAP
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort (Win) NewSoft Presto! PageManager (Mac)
Power consumption (PowerSave)	36 W
Power consumption (average operating)	515, 100 W
Package weight	45800 g
Digital sender	No
Maximum duty cycle	3000 pages per month
Market positioning	Business