Troubleshooting
140 Operating Instructions 867 - 04.0 - 03/2018
6360 No valid data on external
EEprom (internal data
structures are not compatible
with the external data storage
device)
• Software update
6361 No external EEprom
connected
• Connect machine ID
6362 No valid data on internal
EEprom (internal data
structures are not compatible
with the external data storage
device)
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
6363 No valid data on internal and
external EEprom (software
version is not compatible with
the internal data storage
device, emergency operating
features only)
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
6364 No valid data on internal
EEprom and no external
EEprom connected (the
internal data structures are
not compatible with the
external data storage device,
emergency operating features
only)
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
6365 Internal EEprom defective • Replace the control
6366 Internal EEprom defective
and external data not valid
(emergency operating
features only)
• Replace the control
6367 Internal EEprom defective
and external EEprom not
connected (emergency
operating features only)
• Replace the control
Code Possible cause Remedial action
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