Troubleshooting
142 Operating Instructions 867 - 04.0 - 03/2018
10.2.2 Error messages
Code
Error/
warning
Possible cause Remedial action
1000 Error Sewing motor encoder
plug (Sub-D, 9-pin) not
connected
• Connect encoder cable
to the control, use
correct connection
1001 Error Sewing motor error:
Sewing motor plug
(AMP) not connected
• Check connection and
plug in, if necessary
• Test sewing motor
phases (R= 2.8 Ω, high
impedance to PE)
• Replace the encoder
• Replace sewing motor
• Replace the control
1002 Error Sewing motor insulation
fault
• Check sewing motor
phase and PE for low-
impedance connection
• Replace the encoder
• Replace sewing motor
1004 Error Sewing motor error:
Incorrect sewing motor
direction of rotation
• Replace the encoder
• Check plug assignment
and change, if
necessary
• Check wiring in
machine distributor and
change it, if necessary
• Test sewing motor
phases and check for
correct value
1005 Error Sewing motor blocked • Eliminate stiff
movement in the
sewing machine
• Replace the encoder
• Replace sewing motor
1006 Error Maximum speed
exceeded
• Replace the encoder
• Perform reset
• Check class (t5104)