116 Troubleshooting
TROUBLESHOOTING CHART, CONTINUED
Problem Probable Cause Solution
Paper Problems (Positioning, Feeding, Paper Out, Jamming), continued
Paper Does not Feed
When Printing
Host Not Sending Line
Feeds with Carriage
Returns
In configuration mode, under "Set
Forms Options" set "LF on CR" to
"On".
Paper Does not Feed
When Using Switch
Panel
Switch Panel or Electronics
Failure
Call for service.
Paper Does not Feed
Reliably
(Frequent Tears, and/or
Paper Jams)
1. Paper Supply Not
Positioned Correctly
2. Paper Stretched Too
Tight
3. Paper hanging up on
front of stand or table
during front feed.
4. Paper Hanging Up on
Paper Box
5. Paper Too Heavy or
Light for Front Feed
Path
1. Align paper supply so it is in
line with the paper feed
tractors.
2. Release tension on paper by
moving right tractor slightly
closer to left tractor.
3. Make sure front feed path is
unobstructed. Prefer the
bottom feed path.
4. Trim box (as shown below) or
remove paper from box.
AB0-J
5. Consider using the bottom
feed path.
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