7 Problem Solving
182
Problem Solving
7
A document is
not fed from Tray
5 (Bypass).
Is the specified size paper
loaded in the tray?
Follow the instructions displayed to load
paper of correct size, and then try again.
Refer to "Loading Paper in Tray 5 (Bypass)"
(P.30).
Unable to insert
or remove a
paper tray.
Did you open a cover or turn
the machine off during
printing?
Do not forcibly insert or remove the paper
tray. Switch off the power. In a few
seconds, switch on the power. When the
machine is ready to receive data, insert or
remove the paper tray.
Unable to copy
with the specified
size.
Is the document glass or the
document cover dirty?
Clean the document glass and the
document cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.77).
Is the document a
transparent type such as a
transparency film?
Place the document on the document
glass, and place a white sheet on top of
the document when copying.
Is the document in the
correct position?
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is the document loaded
correctly?
Are the document guides on
the document feeder set in
the correct positions?
Adjust the document guide positions.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is the document folded? Unfold and correctly load the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is the document a non-
standard size?
Specify the document size.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Symptom Cause Remedy
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