Paper Jams
221
Problem Solving
7
• If any piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
• Clear the paper jams while the machine is on. If you turn off the machine, all data stored on
the memory of the machine will be erased.
• Do not touch components inside the machine. This may cause print defects.
Paper Jams in Trays 1 and 2
The following describes how to clear paper jams occurring in Trays 1 and 2.
1 Pull out the tray until it stops where the
paper jam occurred.
Important • If you pull out a paper tray without
checking the paper jam location, the
jammed paper may be torn and the
pieces may remain inside the machine.
This may cause machine malfunctions;
therefore, always check where the paper
jam occurred first.
2 Remove the jammed paper.
Note • If the paper is torn, make sure no piece of
paper remains inside the machine.
3
Push the tray in gently until it comes to a stop.
Paper Jams in Tray 3
The following describes how to clear paper jams occurring in Tray 3.
1 Pull out the tray until it stops where the
paper jam occurred.
Important • If you pull out a paper tray without
checking the paper jam location, the
jammed paper may be torn and the
pieces may remain inside the machine.
This may cause machine malfunctions;
therefore, always check where the paper
jam occurred first.
2 Remove the jammed paper.
Note • If the paper is torn, make sure no piece of
paper remains inside the machine.
3
Push the tray in gently until it comes to a stop.
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