Document Jams
257
Problem Solving
7
Document Jams
When a document jam occurred in the document feeder, the machine stops and a
message is displayed on the touch screen. Follow the instructions displayed to clear
the document jam and then load the document in the document feeder again.
The following shows the reference section for the procedures to clear a paper jam in
each location.
Document Jams at the Covers .................................................................................................. 257
Document Jams Under the Document Feeder Belt .................................................................. 259
Note • Remedies will differ depending on where the paper jam occurs. Therefore, be sure to follow
the instructions displayed to remove the jammed paper.
Document Jams at the Covers
1 Pull up the handle of the top cover of the
document feeder, and then open the top
cover until it comes to a stop.
Note • When you fully open the cover, it enters a
fixed position. Open the cover gently.
2 Open the left cover until it comes to a stop.
3 If the document is not caught in the entry of
the document feeder, pull out the document.
4 If the message on the screen tells you to
open the inner cover, lift up the lever with the
green seal, and open the inner cover (1).
Remove the jammed document (2).
Important • If the document is caught, do not pull it
out forcibly. The document could be
damaged.
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