Fuji Xerox Color 550

7 Problem Solving
220
Problem Solving
7
Paper Jams
When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the jammed
paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn
pieces, making sure that none remain inside the machine.
If a paper jam message appears again after you have cleared the paper jam, another
paper jam may be occurred in some other parts of the machine. Clear this by following
the message.
When the paper jam is cleared, printing is automatically resumed from the point when
the paper jam occurred.
If you were during copying, press the <Start> button to resume the copying from the
point when the paper jam occurred.
This section describes how to clear a paper jam occurring in the following locations.
The following shows the reference section for the procedures to clear a paper jam in
each location.
Paper Jams in Trays 1 and 2......................................................................................................221
Paper Jams in Tray 3.................................................................................................................221
Paper Jams in Tray 4.................................................................................................................222
Paper Jams in Tray 5 (Bypass)..................................................................................................222
Paper Jams in Tray 5 (Bypass) with High Capacity Feeder C1-DS .........................................223
Paper Jams in Tray 6 (A4 High Capacity Feeder) ....................................................................224
Paper Jams in Trays 6 and 7 (High Capacity Feeder C1-DS)...................................................226
Paper Jams in Tray 8 (Interposer on Finisher D4 and Finisher D4 with Booklet Maker)........229
Paper Jams in the Transfer Module...........................................................................................229
Paper Jams in the Bottom Left Cover .......................................................................................231
Paper Jams in the Bottom Right Cover.....................................................................................232
Paper Jams in the Output Tray..................................................................................................233
Paper Jams in the Finisher C2 and the Finisher C2 with Booklet Maker .................................234
Paper Jams Inside the Finisher Left Cover (For Finisher D4 or Finisher D4 with Booklet Maker)....243
Paper Jams Inside the Finisher Right Cover (For Finisher D4 or Finisher D4 with Booklet Maker)... 246
Paper Jams Inside the Z-Folder (For Finisher D4 or Finisher D4 with Booklet Maker)..........249
Paper Jams at the Output Area of the Finisher..........................................................................252
Paper Jams in the Interface Module..........................................................................................254
Important • When a paper jam occurred, if you pull out a paper tray without checking the paper jam
location, the jammed paper may be torn and the pieces may remain inside the machine. This
may cause machine malfunctions; therefore, always check where the paper jam occurred
first.
WARNING
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.
CAUTION
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fusing or a heat roller. Otherwise, it may cause injuries or
burns. Switch off the power and then the main power inside the body front cover
promptly and contact your local Fuji Xerox representative.