GE Brivo OEC 715 - Page 397

Troubleshooting
6-63
Exception
ID
Error
Warning
Exception
Description
(In system Log)
Message
(Displayed in User Interface)
Diagnosis Reference
0401003
Warning
Read serial port
failed
Workstation and mainframe
communication exception.
Please restart the system. If
this issue persists, please call
for service.
0401004
Error
Set serial port
failed
Workstation and mainframe
communication exception.
Please restart the system. If
this issue persists, please call
for service.
0401005
Warning
Communication
Lost
Workstation and mainframe
communication lost. Please
restart the system. If this issue
persists, please call for service.
1. Check AC input power.
2. Check DC power
supplier/+5V,+/-15V,24V.
3. Check II power supplier.
4. Check computer power
supplier.
5. Check connections link to
suspected power supplier.
6. Check cables between
computer and PCB-box.
7. Replace MCB.
8. Replace the mother
board (backplane).
0408500
Error
Allocate
memory failed
System run out of memory.
Please restart the system. If
this issue persists, please call
for service.
WKS software work
abnormal
1.Reboot system
2.Reinstall system
0408501
Warning
Write PIPE
failed
System can’t get peripheral
device information. If this issue
persists, please call for service.
WKS software work
abnormal
1.Reboot system
2.Reinstall system
0408502
Warning
Read PIPE failed
System can’t get peripheral
device information. If this issue
persists, please call for service.
WKS software work
abnormal
1.Reboot system
2.Reinstall system