Troubleshooting 
 
6-65 
 
ID 
Warning 
Description 
(Displayed in User Interface) 
exception 
during UPS 
communication 
Please shut down system to 
avoid data loss. If this issue 
persists. please call for service. 
1. WKS software may be 
abnormal. 
2. WKS software and OS 
may be abnormal. 
UPS battery low. Please keeps 
AC power plugged in to avoid 
data loss. If this issue persists, 
please call for service. 
recharged 
2. UPS may be abnormal. 
power lost 
AC power lost. System will 
shutdown in 4". Please save 
data in time to avoid data loss. 
abnormal. 
lost 
Peripharal inferface exception. 
Power Off and Room Interface 
functions may be abnormal. 
Please restart the system. If 
this issue persists. please call 
for service. 
SIB and PC is abnormal. 
1. Serial port of WKS may be 
abnormal 
2. Serial port of SIB may be 
abnormal 
3.  Connection between SIB 
and PDU may be abnormal. 
connection lost 
Power distribution unit control 
exception. If this issue persists, 
please call for service. 
1. Reseat connections to SIB 
and PDU. 
2. Check the cable between 
SIB and PDU. 
3. Check PDU.. 
line 
disconnected 
Power distribution unit control 
exception. If this issue persists, 
please call for service. 
SIB and PDU is abnormal. 
1. SIB may be abnormal 
2.connection between SIB 
and PDU may be abnormal 
3. PDU may be abnormal. 
4. WKS software may be 
abnormal 
voltage 
overload 
Secondary voltage overload. It 
may result in  exposure 
exception. Please restart the 
system. If this issue persists, 
please call for service. 
primary input power supply 
may be abnormal. 
2. Output of main 
transformer may be 
abnormal. 
3. Adjust R52 follow SM