Section 6 - Fault Isolation
6-21
C/C or DAS board is not properly seated in the PGA socket. Try
"massaging" the DSP chip on the C/C board
and
the one on the DAS board.
If the problem changes (gets worse or better) when you do so, replace the
appropriate board. If the problem persists, place all devices in emulation
mode (e.g., by turning off instrument power and booting in the workstation
mode). Disconnect all devices except the C-arm from the communications
link. Turn off C-arm emulation. If there are no problems, proceed to re-
connect each device and take it out of emulation until the offending device
is found. Replace the appropriate board.
BoundaryLine Internal Software Error
Software Error: This message should be reported to Hologic Technical Support. Include as
much information as possible about what you were doing at the time.
Cannot generate bad detector map, too many bad detectors
Action: One or more detectors is bad. See instructions for running hardware
checking program.
Cannot obtain results of scan ________ of __________
Software Error: For some reason, the system was unable to obtain the results of a scan that
was selected for normals plotting. This message should be reported to
Hologic Technical Support.
Can't open a window
Software Error: Ensure that
only
Hologic software is installed on the computer. If so, report
this message to Hologic Technical Support. Include as much information as
possible about what you were doing at the time.
Carm Unable to position device within specified tolerance
Hardware Error: There is a problem with the aperture mechanism.
Action: Check the aperture assembly. Test the aperture positioning with the SUSQ
program.
Corrupted Scan Data Detected
Software Error: This message should be reported to Hologic Technical Support. Include as
much information as possible about what you were doing at the time.
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