6–14
6400 Line Matrix Printers Setup Guide, Cabinet and Pedestal Models
Table 6–1. Fault Messages
Fault
Message
Operator
Correct-
able?
Explanation Solution
001 END OF FORMS
LOAD FORMS
Yes Printer is out of paper. Load paper according to
instructions on page 2–43.
002 FORMS JAMMED
CLEAR JAM AND RELOAD FORMS
Yes No paper motion. Clear paper jam and reload
paper
. See the
Operator’
s Guide.
Reset forms thickness lever
.
003 FORMS EJECTED
PRESS EJECT/RESTORE
Yes Non-error
status message.
Press
Eject/Restore key to
return paper to print position.
004 VIEW FORMS
PRESS VIEW KEY
Yes Non-error
status message.
Press
View key to return paper
to print position.
006 HOST SYSTEM REQUEST ATTENTION
Yes Host
attention message.
The host computer or printer
controller requires attention.
007 FM HEADER ERROR
No Format header error.
Applications software has
violated format header
parameters.
Contact your system
administrator.
008 HOLD PRINT TIMEOUT
PRESS START
Yes Printer
was of
f-line more
than 10 minutes and the
“Intervention Required”
parameter is set to “Send to
Host.”
Press
Start to put printer in
READY state.
009 INVALID KEY PRESS
Yes Appears briefly if an
inactive key is pressed in
current print mode.
Re-enter the value, or press the
correct key.
010 PARAMETER ERROR
No Illegal parameter value
received in command code.
Contact your system
administrator.
011 SCS COMMAND ERROR
No Printer received undefined
control character.
Contact your system
administrator.
012 STRUCTURED FIELD ERROR
No Applications
software has
violated structured data field
parameters.
Contact your system
administrator.
013 ACTIVATE LOST
No Printer
detects twinax
protocol communication
errors.
The printer reports the error.