6–19
Chapter 6. Routine Service and Diagnostics
Fault
Message SolutionExplanation
Operator
Correct-
able?
083 INTAKE FAN FAULT
Yes Sensors
cannot detect
current in fan circuit.
Power off the printer and remove
paper guide assembly (for
instructions, refer to your 6400
Maintenance Information
Manual)
. Check that the fan
cable is connected. Check for
obstruction of vents and fan
airway; remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on the
printer
. If this message reoccurs,
contact your IBM service
representative.
084 POWER SUPPLY 48V FAILED
No Internal power failure.
Contact your IBM service
representative.
085 CONTROLLER VOLTAGE
No Controller voltage failure.
Contact your IBM service
representative.
086 CONTROLLER 15V
No Controller voltage failure.
Contact your IBM service
representative.
087 PLATEN OPEN TIMEOUT
CLOSE PLATEN
Yes Forms
thickness lever has
been open for at least one
minute.
Close forms thickness lever
.
088 CONTROLLER 23.5V
No Controller voltage failure.
Contact your IBM service
representative.
089 RIBBON STALL
CHECK RIBBON
Yes No ribbon movement.
Make sure the ribbon is not
twisted and the forms thickness
lever is set to match thickness of
media being used. If fault
reoccurs, contact your IBM
service representative.
090 SHUTTLE COVER OPEN
CLOSE SHUTTLE COVER
No Shuttle
cover is missing,
damaged, or not correctly
installed.
Contact your IBM service
representative.
092 RIBBON DRIVER CIRCUIT
No Controller
board does not
detect ribbon drive motor.
Contact your IBM service
representative.
101 UPPER DRIVER SHORT
No Hammer driver circuits on
the controller board shorted
to ground.
Contact your IBM service
representative.