338 Keysight N9010A EXA Service Guide
CPU/Disk Drive Troubleshooting
Troubleshooting software related issues
Troubleshooting software related issues
The C: drive contains the Windows operating system (either Windows XP or
Windows for Embedded Systems 7, WES7) software and the X-Series software.
Boot problems can be caused by either a failure of the Windows operating
system or the X-Series software. The failure could have occurred due to a failed
installation procedure, X-Series software update failure or a virus.
To correct these issues there are two procedures that can be initiated to resolve
a software related issue.
— Reload the X-Series software.
— Use the Recovery Process to reinstall the Windows operating system and
X-Series software as it was when it left the factory.
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