Keysight N9010A EXA Service Guide 339
CPU/Disk Drive Troubleshooting
Reloading the X-Series Software
Reloading the X-Series Software
The X-Series software contains all the required components for the signal
analyzer application as well as all software options. If the X-Series software has
become corrupt the Windows XP operating system will boot but the X-Series
software application will fail to start. In these cases go to Chapter 18,
“Instrument Software.” for information on how to update the X-Series
software. This procedure will not affect the instrument’s calibration or user
files.
If this does not resolve the boot issue, or the instrument never boots the
Windows XP operating system proceed to the “Disk Drive Recovery Process”.