340 Keysight N9010A EXA Service Guide
CPU/Disk Drive Troubleshooting
Disk Drive Recovery Process
Disk Drive Recovery Process
The Instrument Image Recovery system (or Agilent Recovery System in older
analyzers) can be used to repair software errors on the instrument's disk drive,
or to restore the original factory configuration of the system software. The
Instrument Image Recovery System is stored in a separate hidden disk drive
partition. Repairing errors on the disk drive may result in loss of data or files.
Restoring the original factory system software does not restore any of the
following items:
— Windows system configurations that were made after the instrument was
shipped from the factory. For example, Windows and Service Pack updates,
user accounts, and windows configuration settings. After a Recovery, these
configurations will have to be redone by the end user.
— Additional software that was installed after the instrument was shipped
from the factory. After a Recovery, that software will need to be re-installed
by the end user.
— Any data or programs saved on the D: or E: drives. This data will be retained
on the drive and not altered by the recovery process.
— Any updates that were made to the measurement application software.
Calibration data is not lost during this process because it resides on the E drive
partition.
Instrument Image Recovery System or Agilent Recovery System
The instrument disk drive recovery system is stored in a separate disk drive
partition. It can be used to attempt to repair errors or restore the original
factory instrument system on the disk drive.
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