2-10 Service Manual
5041-030
Stain on back of page
Failure to fuse
Stains on edge of page
Skewed print
Step Action and questions Yes
1 Check for dirt on the transfer belt. Is there dirt on the
transfer belt?
Clean the
transfer belt with
a lint free cloth.
2
Check for dirt along the paper path. Is there dirt on the
paper path?
Clean any dirty
paper path
components with
a lint free cloth.
3
Check the registration rolls for dirt or debris. Is there
dirt on the registration rolls?
Clean the
registration rolls
with a lint free
cloth.
Step Action and questions Yes No
1 Check the fuser for proper installation. Is the fuser
properly installed?
Go to step 2. Reinstall the
fuser.
2
Check connection CN02 on the LVPS for proper
connection. Is the cable properly connected?
Go to step Go to step 3.
3
Check CN02 for the correct voltage. Is the voltage
correct?
Replace the
fuser.
Replace the
LVPS. See “Low
volt power
supply removal”
on page 4-42.
Action and questions
Check for dirt on the paperpath. Clean as needed.
Step Action and questions Yes No
1 Are the width guides in the tray or MPF set properly? Go to step 3. Go to step 2.
2
Set the guides properly. Did this fix the problem? Problem resolved Go to step 3.
3
Check for dirt or wear on the registration rolls. Are they
worn or dirty?
Go to step 4. Go to step 4.
4
Replace the registration rolls. Did this fix the issue? Problem resolved Contact your
second level
support
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