Diagnostic information 2-79
4024-XXX
987.00 Sensor (media eject shaft HP) on failure
3 Is the sensor (media eject clamp HP) connected
properly?
Replace the
sensor (media
eject clamp HP).
Go to “Sensor
(media eject
clamp HP)
removal” on
page 4-67.
Replace the
connection.
4 Check the media eject clamp by opening the finisher
front door assembly and then closing it.
Does the eject clamp motor rotate normally?
Go to step 6. Go to step 5.
5 Is the media eject clamp motor connected properly? Replace the
media eject
clamp motor. Go
to “Media eject
clamp motor
assembly
removal” on
page 4-66.
Replace the
connection.
6 Perform a test print.
Does the error still occur?
Replace the
finisher controller
card assembly.
Go to “Finisher
controller card
assembly
removal” on
page 4-118.
Problem solved.
Step Check Yes No
1 Check the media eject shaft assembly by moving it with
your fingers.
Does the media eject shaft assembly mechanism move
smoothly?
Go to step 2. Remove
obstructions.
2 Check the sensor (media eject shaft HP) for correct
operation.
Perform the sensor (media eject shaft HP) test.
1. Enter Diagnostics mode.
2. Select FINISHER TESTS.
3. Select Sensor Tests.
4. Select Media Path2.
5. Select Media eject shaft HP.
Rotate the media clutch actuator manually by hand.
Does the display on the operator panel change every
time the sensing area of the sensor (media eject
shaft HP)?
Go to step 4. Go to step 3.
Step Check Yes No
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