Diagnostic information 2-99
4024-XXX
Stacker set over count failure
Staple cartridge empty
9 Perform a test print.
Does the error still occur?
Replace the
finisher controller
card assembly.
Go to “Finisher
controller card
assembly
removal” on
page 4-118.
Problem solved.
Step Check Yes No
1 Check connectors of the finisher controller card
assembly connection.
Are all the connectors connected to the finisher
controller card assembly correctly connected?
Go to step 3. After
reconnecting, go
to step 2.
2 Does the error still occur when the power is turned on? Go to step 3. Problem solved.
3 Replace the finisher controller card assembly.
Does the error still occur when the power is turned on?
Replace the
printer engine
card assembly.
Refer to the
Printer Service
Manual.
Problem solved.
Step Check Yes No
1 Check the staple cartridge for new and unused staples.
Does the staple cartridge have a sufficient amount of
new and unused staples?
Go to step 2. Refill the
cartridge with
new and unused
staples.
2 Check the staple cartridge for correct installation.
Is the staple cartridge installed properly?
Go to step 3. Install the staple
cartridge
correctly.
3 Check the staple cartridge for damage.
Is the staple cartridge damaged?
Go to step 4. Replace the
staple cartridge.
4 Check the sensor (low staple) for correct operation.
Perform the sensor (low staple) test.
1. Enter Diagnostics mode.
2. Select FINISHER TESTS.
3. Select Punch and Staple.
4. Select Low Staple.
Does the display on the operator panel change every
time an undamaged and filled staple cartridge is
removed and reinserted into the stapler unit assembly?
Go to step 6. Go to step 5.
Step Check Yes No
To Next Page
Loading...
