2-80 Finisher Service Manual
4024-XXX
987.01 Sensor (media eject shaft HP) off failure
3 Check the sensor (media eject shaft HP) connection.
Are the connections of the main sensor cable assembly
correctly connected?
Replace the
sensor (media
eject shaft HP).
Go to “Sensor
(media eject
shaft HP)
removal” on
page 4-79.
Replace the
connection.
4 Check the media eject motor assembly by opening the
finisher front door assembly and then closing it.
Does the media eject motor assembly rotate normally?
Go to step 6. Go to step 5.
5 Is the media eject motor assembly connected
properly?
Replace the
media eject
motor assembly.
Go to “Media
eject motor
assembly
removal” on
page 4-78.
Replace the
connection.
6 Check the media eject clutch assembly by opening the
finisher front door assembly and then closing it. The
three clamp paddles should rotate.
Does the media eject clutch assembly operate?
Go to step 8. Go to step 7.
7 Check the media eject clutch assembly connection.
Is the above component connected properly?
Replace the
media eject
clutch assembly.
Go to “Media
eject clutch
removal” on
page 4-77.
Replace the
connection.
8 Perform a test print.
Does the error still occur?
Replace the
finisher controller
card assembly.
Go to “Finisher
controller card
assembly
removal” on
page 4-118.
Problem solved.
Step Check Yes No
1 Check the media eject shaft assembly by moving it with
your fingers.
Does the media eject shaft assembly mechanism move
smoothly?
Go to step 2. Remove
obstructions.
Step Check Yes No