Diagnostic information 2-53
4024-XXX
287.07 Sensor (upper media exit) static jam C
3 Check the drive motor (buffer/transport) by opening the
finisher front door assembly and then closing it.
Does the drive motor (buffer/transport) rotate
normally?
Go to step 5. Go to step 4.
4 Check the drive motor (buffer/transport) connection.
Is the above motor connected properly?
Replace the drive
motor (buffer/
transport). Go to
“Drive motor
(buffer/
transport) and
belt (buffer/
transport)
removal” on
page 4-115.
Replace the
connection.
5 Perform a test print.
Does the error still occur?
Replace the
finisher controller
card assembly.
Go to “Finisher
controller card
assembly
removal” on
page 4-118.
Problem solved.
Step Check Yes No
1 Check the sensor (upper media exit) for correct
operation.
Perform the sensor (upper media exit) test.
1. Enter Diagnostics mode.
2. Select FINISHER TESTS.
3. Select Sensor Tests.
4. Select Media Path1.
5. Select Upper media exit.
Does the display on the operator panel change every
time the actuator of the sensor (upper media exit) is
operated?
Go to step 3. Go to step 2.
2 Check the sensor (upper media exit) and main sensor
cable assembly connection.
Is the above sensor connected properly?
Replace the
sensor (upper
media exit). Go to
“Sensor (upper
media exit)
removal” on
page 4-104.
Replace the
connection.
3 Check the drive motor (buffer/transport) by opening the
finisher front door assembly and then closing it.
Does the drive motor (buffer/transport) rotate
normally?
Go to step 5. Go to step 4.
Step Check Yes No