Diagnostic information 2-69
4024-XXX
982.01 Sensor (front tamper HP) off failure
2 Check the sensor (front tamper HP) for correct
operation.
Perform the sensor (front tamper HP) test.
1. Enter Diagnostics mode.
2. Select FINISHER TESTS.
3. Select Sensor Tests.
4. Select Media path2.
5. Select Front tamper HP.
Does the display on the operator panel change every
time the sensing area of the sensor (front tamper HP)
is blocked?
Go to step 4. Go to step 3.
3 Is the sensor (front tamper HP) connected properly? Replace the
sensor (front
tamper HP). Go
to “Sensor
(front tamper
HP) and sensor
(rear tamper HP)
removals” on
page 4-72.
Replace the
connection.
4 Check the front tamper drive motor by opening the
finisher front door assembly and then closing it.
Does the front tamper drive motor rotate, and does the
tamper move back and forth?
Go to step 6. Go to step 5.
5 Check the compiler unit cable assembly connection.
Are the connections of the compiler unit cable
assembly correctly connected?
Replace the
media compiler
unit assembly. Go
to “Media
compiler unit
assembly
removal” on
page 4-69.
Replace the
connection.
6 Perform a test print.
Does the error still occur?
Replace the
finisher controller
card assembly.
Go to “Finisher
controller card
assembly
removal” on
page 4-118.
Problem solved.
Step Check Yes No
1 Check the tamper mechanism by moving it with your
fingers.
Does the tamper mechanism operate smoothly?
Go to step 2. Replace the
media compiler
unit assembly. Go
to “Media
compiler unit
assembly
removal” on
page 4-69.
Step Check Yes No
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