Lexmark X925 - Paper Skew Service Check; Imaging Unit (Photo Developer) Missing Service Check

Diagnostic information 2-89
7541-03x
Paper skew service check
Imaging unit (photo developer) missing service check
Step Action and questions Yes No
1 Are the paper guides in the paper trays and MPF tray
in there proper position.
Go to step 4. Go to step 3.
2
Adjust all the paper guides. Did this fix the problem? Problem solved. Go to step 4.
3
Check the tray to see if the paper in the tray is above
the full mark on the side guides in the tray. Is there too
much paper in the trays?
Go to step 5. Go to step 6
4
Remove the excess paper from the trays. Did this fix
the problem?
Problem solved. Go to step 6.
5
Inspect the paper feed rolls, registration rolls, and
registration roll springs. Are the registration rolls clean
and in the proper place.
Go to step 8. Go to step 7.
6
Install the paper feed maintenance kit. Did this fix the
issue?
Problem solved. Contact your
second level
support.
Step Action and questions Yes No
1 Are the imaging units properly seated? Go to step 3. Go to step 2.
2
Reseat the imaging units, and properly close the
photodeveloper lock. Did this fix the issue?
Problem solved. Go to step 3.
3
Check the contacts on the rear of the photodeveloper
for dirt or toner. Are the contacts clean?
Go to step 5. Go to step 4.
4
Clean the contacts on the photodeveloper. Did this fix
the issue?
Problem solved. Go to step 5.
5
Inspect the sub unit contacts for damage and dirt. Are
they dirty or damaged.
Go to step 6. Go to step 7.
6
Replace the subunit. Did this fix the issue? Problem solved Go to step 7.
7
Replace the HVPS. Did this fix the problem? Problem solved. Go to step 8.
8
Replace the printhead controller board. Did this fix the
problem?
Problem solved. Contact your
second level
support.