Lexmark X925 - User Attendance Messages (0-99)

Diagnostic information 2-69
7541-03x
User attendance messages (0–99)
USB Drive Error This is displayed when an error on the USB drive occurs. The user is instructed to remove
and reinsert the drive.
Disk Problem Error reading a disk. Disk is improperly formatted. Additional messages include:
• Continue -Format the disk.
• View - More information is displayed. User will be instructed to reformat the disk. All data
will be lost.
Error code Action
30 Toner cartridge
missing
• Reseat the specified print cartridge.
• Use different cartridge.
• Check contacts on the photodeveloper.
• Check the ribbon cable connecting the printhead and printhead controller board.
• If the problem still exists, replace the printhead controller board. See “Printhead
controller board removal” on page 4-37.
31 Defective or Missing
<color> Cartridge
• Reseat the specified print cartridge.
• Inspect the print cartridge contacts for damage/contamination. Replace the print cartridge
if defective.
• Inspect the ribbon cable connection on the printhead controller board. Properly connect
the cable if not connected properly. Replace the cable if damaged.
• Replace the indicated cartridge.
• If the problem still exists, replace the printhead controller board. See “Printhead
controller board removal” on page 4-37.
32 Unsupported
Cartridge
• Check to see if the toner cartridge is a supported cartridge.
Note: Once the cartridge shipped with the printer is exhausted, it must be replaced by a
supply cartridge (refer to the User’s Guide for part numbers.)
If the specified toner cartridge is a supported cartridge, reseat the cartridge.
• Inspect the toner cartridge contacts for damage or contamination. Replace the toner
cartridge if defective.
• Inspect CN17,18 cable connections on the printhead controller. Properly connect the
cable if not connected properly. Replace the toner sensors if damaged.
• If the problem still exists, replace the system board. See “RIP board removal” on
page 4-73.
34 Short Paper • Select Continue to clear the message and continue printing.
Note: The printer does not automatically reprint the page that prompted the message.
• Check the tray length and width guides to ensure the media is properly fitted.
• Make sure the print job is requesting the correct size of media.
• Adjust the Paper Size setting for the media size being used.
• If the MP Feeder Size is set to Universal, make sure the media is large enough for the
formatted data.
• If the problem still exists, replace the RIP board. See “RIP board removal” on
page 4-73.
Error code Action