2-6 Service Manual
7541-03x
Lowered print density
White stripes
Uneven print
Step Action and questions Yes No
1 Check the paper for moisture. Is the paper moist? Replace the
paper.
Go to step 2.
2
Check the LED printhead for dirt. Is the printhead dirty? Go to step 3. Go to step 4.
3
Clean the print head with a lint free cloth. Did this fix
the problem?
Problem resolved Go to step 4.
4
Replace the LED printhead. Dis this fix the problem? Problem resolved Go to step 5.
5
Replace the HVPS. Did this fix the problem? Problem resolved Contact your
second level
support.
Step Action and questions Yes No
1 Are there scratches or dirt on the photo sensitive drum
of the imaging unit?
Replace the
imaging unit.
Go to step 2.
2
Is there dirt on the exposing surface of the LED
printhead?
Go to step 3. Go to step 4.
3
Clean the LED printhead. Did this fix the issue? Problem resolved Go to step 4.
4
Replace the defective LED printhead. Did this fix the
issue?
Problem resolved Contact your
second level
support.
Step Action and questions Yes No
1 Check the condition of the paper. Is it curled or wavy? Replace the
paper.
Go to step 2.
2
Check for dew, or moisture on the imaging unit’s drum.
Is there moisture on the drum?
Let the imaging
unit’s drums dry
off.
Go to step 3.
3
Is there any dirt or debris on the imaging unit? Clean off the
imaging unit with
a lint free cloth
Go to step 4.
4
Is there dirt of debris on the exposing surface of the
LED printhead?
Clean the LED
printhead with a
lint free cloth.
Contact your
second level
support.
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