Lexmark X925 - Service Checks; Black Printhead Error; Cyan Printhead Error; Magenta Printhead Error

Diagnostic information 2-45
7541-03x
Service checks
111.01 Black printhead error
112.01 Cyan printhead error
113.01 Magenta printhead error
114.01 Yellow printhead error
Step Action and questions Yes No
1 Is the ribbon cable connecting CN4 on the printhead
controller board to the black LED head securely
connected?
Go to step 2 Properly connect
the ribbon cable
2
Replace the ribbon cable. Does this fix the problem? Problem fixed Go to step 3.
3
Replace the black LED printhead. Does this fix the
problem?
Problem fixed Replace the
printhead
controller board.
Step Action and questions Yes No
1 Is the ribbon cable connecting CN2 on the printhead
controller board to the black LED head securely
connected?
Go to step 2 Properly connect
the ribbon cable
2
Replace the ribbon cable. Does this fix the problem? Problem fixed Go to step 3.
3
Replace the cyan LED printhead. Does this fix the
problem?
Problem fixed Replace the
printhead
controller board.
Step Action and questions Yes No
1 Is the ribbon cable connecting CN3 on the printhead
controller board to the black LED head securely
connected?
Go to step 2 Properly connect
the ribbon cable
2
Replace the ribbon cable. Does this fix the problem? Problem fixed Go to step 3.
3
Replace the magenta LED printhead. Does this fix the
problem?
Problem fixed Replace the
printhead
controller board.
Step Action and questions Yes No
1 Is the ribbon cable connecting CN1 on the printhead
controller board to the black LED head securely
connected?
Go to step 2 Properly connect
the ribbon cable
2
Replace the ribbon cable. Does this fix the problem? Problem fixed Go to step 3.
3
Replace the yellow LED printhead. Does this fix the
problem?
Problem fixed Replace the
printhead
controller board.